Freelancer Business Analyst
Standort: Mechelen, Belgien (Hybrid, 2 Tage vor Ort)
Start Date: As soon as possible
Contract Type: Freelance, 6 months
About the Role: You will join the commercial team responsible for e-commerce and digital marketing in the Residential and SOHO markets. As a Business Analyst, you will play a key role in launching a new webshop: gathering and documenting requirements, ensuring they meet both business goals and customer needs, and acting as the link between business and IT.
Key Responsibilities:
* Gather, analyze, and document business requirements for the new webshop
* Translate business needs into clear, actionable requirements for IT
* Collaborate with stakeholders from Digital Marketing and IT to prioritize requirements
* Monitor the IT development process and ensure deliverables meet quality standards
* Support testing and validation of webshop functionalities
* Proactively identify risks, issues, and improvement opportunities
* Report on progress, challenges, and outcomes to relevant stakeholders
Your Profile:
* Proven experience as a Business Analyst, ideally in digital, e-commerce, or telecom environments
* Strong analytical and problem-solving skills
* Experience with tools such as Figma (UX/UI), Adobe Experience Manager (AEM), Confluence, and Jira
* Knowledge of BSS systems (Netcracker) and ERP systems (Fusion) is a plus
* Experience working in cross-functional teams and managing multiple stakeholders
* Excellent communication skills in Dutch and English
* Proactive, performance-driven, and able to manage multiple priorities in a dynamic environment