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Job Reference:
0296198b4b66
Job Views:
3
Posted:
27.04.2025
Expiry Date:
11.06.2025
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Job Description:
We are seeking a Service Delivery Manager to oversee the governance of large IT Outsourcing Agreements. Your key responsibilities will include ensuring SLA & KPI compliance, conducting regular performance reviews with clients, managing budgets and margins, and collaborating with sales and project teams to propose and defend new initiatives. The role requires excellent communication skills in Dutch, English, and French, strong organizational abilities, and a solid understanding of the ICT industry. A Master Degree and relevant ITIL certifications are preferred. You will have the opportunity to make a meaningful impact, grow professionally, and enjoy a comprehensive benefits package including flexible working, generous leave, a company car, and health insurance.
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