As a German Customer Service Representative your responsibilities are:
* Handle customer inquiries and provide solutions in a timely and professional manner.
* Respond to emails, phone calls, and chat messages in German and English.
* Process customer orders and track shipments in the system.
* Assist in resolving complaints and escalating issues when necessary.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with other departments to ensure customer satisfaction.
* Contribute to the improvement of customer service processes.
* Stay updated on company products and services to offer informed assistance.
A successful German Customer Service Representative should have:
* Fluency in German and English, both written and spoken.
* Strong communication and interpersonal skills.
* Proficiency in using computer systems and customer service software.
* A customer-focused mindset with problem-solving abilities.
* An organized and detail-oriented approach to tasks.
* The ability to work effectively in a team environment.
Our customer offers you:
* A competitive monthly salary
* Temporary employment with the potential for professional growth.
* A supportive and professional work environment in Flemish Brabant
If you are ready to take on a new challenge as a German Customer Service Representative, we encourage you to apply today!