The ZTD GMS Business Partner will be responsible to support the GMS business across all enterprise technology areas. The Business Partner works to ensure the effective ongoing technical operations with key focus on manufacturing technologies including ERP, digital services, business intelligence, network, security, compliance and Infrastructure. The role will include working with global cross functional teams to deliver projects and solutions that helps to drive, support and sustain our GMS business. The position will also oversee the support of local applications and systems through managing a small site-based technical team.
Business Partnership Responsibilities
Site SLT Representation: Represent ZTD on the Site Leadership Team
Stakeholder Engagement: Engage with key stakeholders including senior management, department heads, and business unit leaders to understand their IT needs and align strategies with organizational goals. Regularly communicate IT plans, initiatives, and achievements to ensure transparency and buy-in.
Cross-Functional Collaboration: Foster collaboration between ZTD and other departments to ensure that technology solutions meet the needs of various business functions. Act as a liaison between ZTD and non-technical stakeholders, translating technical concepts into layman's terms.
Team Communication: Maintain open lines of communication within the ZTD (Local/global) team to facilitate information sharing, collaboration, and problem-solving. Conduct regular team meetings to discuss project status, challenges, and priorities. Encourage feedback and create a supportive environment for idea exchange.
Change Management: Communicate effectively with employees across the organization during periods of change, such as system implementations or process improvements. Address concerns, provide updates, and solicit feedback to minimize resistance and promote adoption.
External Communication: Represent the ZTD department in external communications with clients, partners, vendors, and regulatory bodies as needed. Articulate the organization's IT capabilities, security measures, and compliance efforts to external stakeholders to build trust and credibility.
Strategic Planning Meetings: Lead or participate in strategic planning meetings with SLT to align ZTD objectives with overall business strategies. Present ZTD initiatives, budgets, and resource allocation plans, and solicit feedback to ensure alignment with organizational priorities.
Strategic Responsibilities:
Supports ZTD Regional Director to execute on developed IT strategies for respective sites
Facilitates communications between ZTD and the GMS
Participates in GMS business leadership team meetings and supports local operating plans
Identifies new business capabilities to be enabled by technology that can develop and grow the business
Manages a small site-based ZTD team dedicated to meeting site ZTD and Business objectives
Succession plans
Employee survey follow ups
Manages local project portfolios, ensuring systems and compliance activities are 100% current
Supports successful delivery of approved DTAP projects at local level, escalating where needed for identified risks with managing Director and/or PMO
Ensures optimal portfolio management with focus on leveraging global solutions and retirement of legacy systems where possible.
Manages DTAP, vendor SOWs and contracts, and internal forecasting (Apptio).
PMO and new technology Intake process
Reporting (PWA, Yammer, PowerBI)
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award‑winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well‑being in every sense, from health and financial wellness to family and lifestyle resources.
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