Mission Overview:
This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Business Analyst. As a Keystone Solutions consultant, you will be engaged in dynamic projects, bringing your expertise to diverse client environments and contributing to impactful initiatives.
Mission Context:
Our client is currently facing a KYC documentation gap due to a recent data loss affecting part of their client files. This has resulted in a temporary increase in operational workload, requiring additional support to ensure delivery timelines and control quality are maintained. As a Keystone Solutions consultant, you will contribute operationally to the remediation exercise and provide light PMO and change support to help structure the initiative.
Responsibilities:
* Support the re-performance of KYC checks on impacted client files
* Assist with file reconstruction and documentation completion
* Support the team in ensuring documentation completeness and consistency
* Coordinate with internal stakeholders as required
* Support basic PMO activities (volume tracking, backlog monitoring, reporting on remediation progress)
* Drive continuous improvement initiatives by identifying inefficiencies and proposing concrete process enhancements
* Support the structuring and prioritization of remediation efforts, ensuring alignment with regulatory expectations and internal risk appetite
* Contribute to discussions on structural optimisation and operating model evolution (including other countries integration and workload reallocation)
* Monitor KPIs and performance indicators to proactively identify risks, bottlenecks, and capacity constraints
* Act as a key point of contact between operations, compliance, and business stakeholders to ensure alignment and clarity of responsibilities
* Challenge existing processes and ownership models to improve efficiency and reinforce accountability across teams
* Support the definition and implementation of governance frameworks (e.g. escalation processes, ownership clarification, control mechanisms)
* Contribute to change management initiatives and support the implementation of new regulatory or internal requirements
Requirements:
* Bachelor or Master degree
* At least 1 year of experience as a Business Analyst
* Good expertise in MS Office
* Familiarity with various IT tools
* Strong interest in finance and banking (products)
* Previous experience in KYC is preferable
* Strong communicator, diplomatic and customer-oriented
* Able to work independently
* Stress resistant and flexible
* Problem-solver
* Accuracy and precision, quality-minded
Languages:
* Dutch: Native or fluent
* French: Native or fluent
* English: Good
Work Location & Telework:
* Brussels (50% on site & 50% homeworking expected)
Why Join Keystone Solutions?
* As a consultant, you will experience a variety of challenges across different client environments, accelerating your professional growth.
* Keystone Solutions is committed to turbo-charged learning and continuous development, offering you broad learning experiences and the opportunity to expand your expertise.
* We foster skyrocketing ambition, supporting your career growth within a dynamic consultancy framework.
* Being a “K-Stone” means bringing our core values—excellence, integrity, and collaboration—to every engagement.
If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.