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Customer service administrator (eng/ger)

Louvain
Michael Page
Publiée le 30 août
Description de l'offre

PAs a strongCustomer Service Administrator /strong to join their Preventive Maintenance team. In this role, you will support both customers and internal teams by ensuring smooth order follow-up, planning, and contract management. /pbr /pOur client is an strongi /strongnternational leader in sustainable technology solutions, active in developing advanced systems that help industries optimize processes and reduce environmental impact. /pbr /pAs a strongCustomer Service Administrator /strong to join their Preventive Maintenance team. In this role, you will support both customers and internal teams by ensuring smooth order follow-up, planning, and contract management. /pbr /br /Tasks: br /br /ullipAct as a primary contact for B2B customers across Central and Eastern Europe. /p /lilipManage and follow up on service contracts (calculations, preparation, renewals). /p /lilipPlan and coordinate annual preventive maintenance visits. /p /lilipHandle administrative tasks related to invoicing and reporting. /p /lilipSupport the commercial team with customer proposals (e.g., offering solutions when contracts are nearing expiry). /p /lilipCollaborate closely with technical colleagues to ensure excellent customer satisfaction. /p /li /ulbr /pWe are looking for a strongCustomer Service Administrator /strong that : /p ullipMinimum 2-3 years of experience in strongCustomer Service /strong or a similar administrative role. /p /lilipStrong communication skills with fluency in strongEnglish and German /strong (both written and spoken). /p /lilipA genuine strongtechnical affinity /strong and interest in working in a technical/industrial environment. /p /lilipOrganized, detail-oriented, and able to manage multiple priorities. /p /lilipA true team player with a proactive and hands-on attitude. /p /li /ul br /pOur client offers : /p ullipA full-time position in an international and innovative company. /p /lilipA role with variety: customer contact, planning, and administration combined. /p /lilipThe opportunity to grow your expertise within a dynamic, technical sector. /p /lilipEnthusiastic colleagues and a collaborative work environment. /p /lilipAttractive working conditions and benefits. /p /li /ul br / Coordination, Billing, Attention to detail, VOS, Customer Service, Organization Skills, Industrial, Proactivity, Administrative Work, Practicality, Contract Management, Calculation, Customer Experience, Reporting, B2B Marketing, Administration, Service Contracts, Renewals, Contracts, Planning

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