Creating passion: your responsibilities
1. Responsible for daily management of the service organization (10 full time employees)
2. Conduct research of local market and business activity including local competitors, price levels and economic development of customers
3. Responsible for the expansion of the division in relation to customer services and sale of spare parts
4. Establish and maintain ongoing relationships with existing customers, suppliers and internal departments
5. Price negotiations and settlement of service contracts
6. Support of Technical Advisors on complex customers services issues
7. Support the Divisional Manager in the area of organizational development of mixed sales and service companies
Contributing your strengths: your qualifications
8. Minimal a relevant technical/commercial degree or operating at that level (HBO)
9. Preferably additional related studies and courses in Management and Leadership
10. Experience in a comparable position
11. Experience in leading teams
12. Knowledge of contract negotiation, service operations, and customer engagement
13. Familiarity with ERP or service management systems (e.g., SMS)
14. Initiative and project ownership (individual and team settings)
15. Customer focus and proactive attitude
16. Cross-functional collaboration and flexibility (supporting other divisions)
17. Ability to work flexible hours and travel internationally
18. Confidentiality and professional representation of Liebherr
19. Dutch as native language as well as a proficiency in spoken and written English is required, French or German are a plus
Our commitment to you: your benefits
As a globally operating family business, we offer our employees long-term and excellent future prospects in an innovative environment. We focus on the compatibility of family and career, promote continuous training, further education and live an active health management. With us - as a reliable and independent employer - you can expect a secure job in a successful company with attractive remuneration and modern social benefits.
Together we create fascinating things.
*In this job advertisement, the masculine form is used for better readability and without any intention of discrimination. This includes all genders.