* Daily customer contact via phone and email.
* Preparing, processing, and following up on quotations and orders.
* Providing administrative support to account managers.
* Handling and following up on complaints until resolution.
* Managing customer files and updating CRM information.
* Coordinating with logistics and planning for deliveries.
* Preparing sales reports and analyses.
* Contributing ideas to improve customer satisfaction and sales processes.
* SGood command of Dutch and French; additional languages are a plus.
* Experience in sales support or customer service is an advantage.
* Strong communication skills and customer‑oriented mindset.
* Accurate, organised, and good at setting priorities.
* Good computer skills (MS Office, ERP).
* Team player with a proactive mindset.
A stable position in a company with a family‑oriented atmosphere.
Competitive salary package with extra benefits.
Internal guidance and growth opportunities.
Flexible working hours and a modern environment.