We are looking for a highly skilled Senior Consultant with solid expertise in Device Management processes within SAP S/4 Utilities. In this role, you will drive the optimization of device-related workflows, helping to reduce process delays and increase efficiency across a complex system landscape.
Key Responsibilities
Analyze and evaluate clarification cases (Klärfälle) within Device Management processes
Identify root causes of errors and issues, preparing detailed documentation
Develop solution strategies to both optimize processes and minimize the number of clarification cases
Provide effective workarounds for existing cases to maintain process continuity
Design scalable solutions for clarification case handling (e.g. automation concepts, IT enhancements)
Assess the potential of AI in managing clarification cases
Perform regular clean-up and mass resolution of clarification cases in the system
Your Profile
Strong ability to quickly understand and navigate complex process flows
Experience in Device Management processes within SAP IS-U; knowledge of S/4 Utilities is a strong advantage
Familiarity with device-related processes at grid operators is beneficial
Proven background in managing device exchanges and related tasks in SAP IS-U/S4
Analytical, solution-oriented mindset with excellent problem-solving skills
Why Join
Take part in a high-impact project at the forefront of SAP Utilities
Flexible hybrid work environment combining remote and onsite collaboration
Work in a dynamic setting where your expertise truly makes a difference
Ready to bring your expertise to the next level? Send us your application today and let's shape the future of SAP Utilities together!