About the Role
We are seeking a dedicated professional to oversee our IT software and SaaS platforms, ensuring optimal usage, development, and data management at the firm level. This role involves collaborating with internal users and IT vendors to implement new solutions and troubleshoot issues.
The successful candidate will have experience in software, project management, and industry trends, with expertise in cloud computing and data management. They will also possess strong listening skills, understanding of team workflows, and good organization.
Key Responsibilities
* Maintain essential IT software and data, including corporate and business tools used at firm level.
* Collaborate actively with internal users and IT vendors to implement new solutions and troubleshoot issues.
* Enhance usage and efficiency of the business tools by assessing teams' needs and requirements.
* Collaborate with software development team on potential issues or feature optimizations.
* Be the referent and expert liaising with business teams and software vendors for usage optimization and improvements.
* Provide training in our corporate and business software for new colleagues or on new releases.
* Support team members through change management by creating documentation and conducting personal follow-ups.
* Take ownership of the data contained in our business tools, measure and improve the data quality.
* Orchestrate the integration between platforms and dataflow (API and Azure Data Warehouse).
* Develop and enhance firm-level reporting using Power BI.
* Design exit plans and review alternative solutions for all critical tools.
* Help in compliance with the third-party providers with their risk assessment and regulatory audit and reporting.
* Stay updated with the latest industry trends and technologies to propose innovative solutions/alternatives.
* Ensure continuity in the IT team and support team efforts by absorbing other tasks and responsibilities when required.
Requirements
* A minimum of 3 years of experience in a similar role, with expertise in software, project management, and industry trends.
* Open to travel to different European locations.
* Bachelor's degree in computer science, information technology or related field and being fluent in English.
* Proven in-depth experience working in the Windows environment, Microsoft/Azure tools, cloud computing, and data management.
* Strong listening skills and understanding of team workflows and specific needs with good organization.
* Experience with Agile methodologies such as Scrum or Kanban, with familiarity with Agile tools (Jira, Trello, Asana, Planner) is a plus.