About Us :
About Us :
For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.
Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.
ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.
Find out more: www.itsgroup.com
About the Job :
Great assignments await you with our key account clients in rich and varied environments
ITS Group Benelux is looking for a Senior Business Analyst to work within the Aviation Network Operations domain, covering both air and ground logistics flows. The role involves eliciting, analyzing, and formalizing complex business requirements, and translating them into IT solutions aligned with operational and regulatory constraints of the aviation industry. The consultant will operate in a demanding environment, interacting with business, technical teams, and external partners, with a strong focus on quality, documentation, and delivery.
As part of this role, your mission will be to:
Elicit, analyze, document, and validate business requirements
Translate business needs into functional requirements for IT teams
Analyze existing systems and processes to identify improvement opportunities
Contribute to solution design (functional architecture, workflows, interfaces)
Ensure alignment between business needs and technical solutions
Facilitate communication between stakeholders, IT teams, and vendors
Support project delivery (scope, timeline, budget)
Monitor industry standards, regulations, and innovations in aviation
You will be involved in the following activities:
Produce deliverables: BRD, FRD, use cases, functional documentation
Model business processes and data
Define business rules and service specifications
Lead workshops with stakeholders
Support technical teams during development phases
Review and validate proposed solutions
Participate in all phases of the Software Development Life Cycle (SDLC)
Work within Agile and/or Waterfall environments
Contribute to continuous improvement of systems and processes
You have the following skills:
Technical & Methodological
Strong knowledge of structured analysis techniques (SA/SD, Information Engineering or equivalent)
Expertise in modeling (processes, data, business rules, use cases)
Solid understanding of Domain Driven Design (DDD – strategic design)
Knowledge of enterprise architecture frameworks (e.g., TOGAF)
Familiarity with aviation standards (e.g., ARINC)
Experience with Agile and Waterfall methodologies
Good understanding of the SDLC and related tools
Domain Expertise
Strong understanding of aviation operations and logistics (air & ground)
Experience with aviation IT systems (flight operations, maintenance, crew scheduling, cargo systems, etc.)
Soft Skills
Excellent analytical and problem-solving skills
Strong communication skills (business & technical)
Attention to detail and high-quality documentation skills
Ability to manage multiple priorities in a fast-paced environment
Education & Languages
Bachelor’s degree in IT, Computer Science, Business, or related field
Minimum 5 years of experience as a Business Analyst
Fluent English (written and spoken), Dutch is a plus
Nice to Have
Certification such as CBAP
Fourchette de salaire :
Salary Conform Your Experience & Skills
About You :
You have at least 5 years of professional experiences in IT
If you are at least fluent in FR/ENG or NL/ENG it’s best
You’re eager to learn, motivated and curious
Let’s have a chat !
About the Process :
1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
Package proposal so we all agree beforehand.
Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!
Advantages :
Hospitalization insurance (partner/children incl.)
Group insurance
Dental insurance (partner/children included)
20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
Representation fee net per month.
Internet fee of € 40 per month.
Company car with national fuel card OR Public transport reimbursed OR mobility package.
Daily fee of 5.50€ net /day provided.
Subscription GSM unlimited calls for Belgium (ITS subscription)
Training plan (e-learning - certification at ITS charge)
Extra advantages:
Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
Regular follow-up (every 3 to 6months depending on your needs/will)
Regular teambuilding to meet-up and have fun (every 3 months more or less)
Flexibility and trust
Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
Co-optation system because sharing is caring!
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