Dualoop is a Brussels-based consultancy specialising in product management and product-led transformation. Founded in 2021, we help organisations build products that matter and teams that deliver.
We work exclusively with companies where technology is central to the business — startups, scale-ups, and enterprises undergoing digital transformation. Our clients include Elia, Partenamut, N-SIDE, Intigriti, Keytrade Bank, and organisations across health tech, energy, insurance, and fintech in Belgium and Europe.
What we do:
* Shape product organisations (structure, governance, operating models)
* Empower teams through coaching and training
* Build & support our clients strategy exercises
* Staff engagements with experienced product consultants
The firm has grown from 0 to 25 people since 2021 (~25% CAGR). We also run a venture fund investing in early-stage startups and host regular product management training in Brussels.
The role
We are looking for a Staffing Director to lead and scale dualoop’s staffing business unit.
You will own the commercial performance, operational discipline, and profitability of our consultant placement activities — ensuring the right people are placed with the right clients, at the right economics.
This is a leadership role with P&L responsibility combining recruitment, account development, utilisation management, and margin optimisation.
You will work closely with the CEO to ensure alignment between staffing engagements and other business units.
Responsibilities
Business ownership
* Own the staffing P&L (revenue, gross margin, utilisation, contribution margin)
* Define pricing strategy and margin targets
* Monitor pipeline, capacity planning, and forecast revenue
* Ensure sustainable growth while maintaining delivery quality
Team leadership & management
* Lead and develop the staffing team
* Define clear KPIs and performance standards
* Conduct regular performance reviews and coaching sessions
* Build a culture of ownership, accountability, and commercial discipline
* Identify hiring needs within the staffing unit
* Ensure strong onboarding and integration of new consultants
You are responsible not just for results, but for building a high-performing, motivated team.
* Expand existing client accounts with staffing opportunities
* Build relationships with HR, procurement, product, and tech leaders
* Negotiate commercial terms and framework agreements
* Identify cross-sell opportunities between staffing and consulting
Collaboration with the Consulting practice
* Align closely with the Consulting Director on account strategy
* Ensure staffing engagements reinforce broader transformation mandates
* Coordinate on resource allocation and talent development
* Participate in strategic account planning
Collaboration with Marketing
* Work closely with Marketing to position dualoop’s staffing offering clearly and credibly
* Provide input on target industries and ideal client profiles
* Translate staffing needs into compelling messaging and case studies
* Support employer branding initiatives to attract top talent
* Collaborate on campaigns that generate inbound staffing demand
* Contribute to content and thought leadership when relevant
Staffing growth must align with brand positioning and the market narrative.
Operations & performance management
* Improve contract standardisation and negotiation processes
* Monitor billing cycles and support cash-flow discipline
* Continuously optimise operational efficiency
Talent acquisition & management
* Lead recruitment strategy for consultants (freelance and permanent)
* Build and manage a strong recruiter function
* Ensure quality screening and cultural fit
* Monitor consultant satisfaction and retention
* Drive bench management and utilisation discipline
Profile
Required experience
* 7–12 years in staffing industry
* At least 5 years in a leadership role with revenue responsibility
* Experience managing utilisation-driven business models
* Proven track record in building and scaling staffing teams
Languages
* English and either French or Dutch
Skills and attributes
* Commercial discipline: understands margin mechanics and pricing
* Operational rigour: builds repeatable processes and dashboards
* Strong negotiator: comfortable discussing rates and contracts
* Talent instinct: able to assess quality and cultural fit
* Structured thinker with execution bias
* Comfortable balancing short-term placements with long-term strategic positioning
* High ownership mindset — acts like a business owner
What we offer
* Base plus performance-based bonus tied to unit performance
* Clear scope of responsibility with real P&L ownership
* Exposure to high-level transformation environments
* Direct collaboration with firm leadership
* Opportunity to shape the next growth phase of dualoop
* Brussels-based with flexibility for hybrid work
What success looks like in year one
* Increase staffing revenue by 20–30% while maintaining or improving margin
* Reduce time-to-fill by 25%
* Stabilise contribution margin at agreed target
* Build a scalable recruitment engine (internal + freelance network)
* Strengthen 3–5 strategic client accounts through staffing expansion
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