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Servicenow senior consultant, permanent contract

Machelen
CDI
Devoteam Alegri GmbH
60 000 € par an
Publiée le 30 mars
Description de l'offre

Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals.

Ourlongstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNowamplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. We complement these partnerships with in-depth Cyber, Data & AI, Software development and multi cloud expertise.

For30 years, we have always been guiding our customers on the next tech wave. Devoteam has guided organizations through the Internet and cloud. The next revolution? AI.

With11,000 tech natives working in 25+ countries, we bring you highly skilled IT experts across Europe

At Devoteam,tech is in our DNA, and it’s the people we empower with tech. Now, with responsible AI, we’re ready to unlock a future where technology drives positive change.


Job Description

Do you want to become a reference on leading ITSM technologies in a fast-growing company?

Join us to become actor in the digital transformation of our customers using ServiceNow

You will integrate our project team to:

· Implement technical solutions and maintain them.

· Design and build processes in the ITSM, HR, Self-Service and Security domains.

· Help our customers on their journey towards a successful Digital Transformation.

Your tasks will include performing development and programming tasks, system configurations, troubleshooting, monitoring, system testing, and contribute to the design of the technical solutions.


Qualifications

* Team player
* Motivated & result driven
* Customer oriented
* Eager to learn new technologies
* Strong analytical skills
* You have the necessary soft-skills set to successfully engage with technical and business users at the customer.
* You can adapt to complex technical IT environments
* You have one or more of the following expertise sets:
o Good knowledge of front-end (Javascript, angular JS, JQuery, JSON)
o Understanding of common IT technologies (Virtualization, cloud, networks, databases)
* Proven experience/certifications on ServiceNow or other ITSM solutions is a plus
* ITIL knowledge is a plus.
* Bachelor degree in computer science, engineering or equivalent education/experience.
* Fluent in Dutch and/or French (one of this national language is mandatory) and a good working knowledge of English


Additional Information

Why choose us?

* Cutting-edge Technology: Embrace the latest advancements in IT and digital technologies as we constantly innovate to stay ahead of the competition. Our commitment to adopting state-of-the-art tools and methodologies ensures that you’ll work on projects at the forefront of the industry.
* Entrepreneur mindset: We value our people over processes. You will develop and grow in an agile and ambitious company where it’s okay to take risks, make mistakes and change plans to find transformative solutions. At the same time, you will learn from the best, building relationships and skills that will last your entire career.
* Endless Learning Opportunities: We value personal and professional growth. Through workshops, conferences, and certifications, we offer the resources needed to expand your skill set and reach new heights in your career.
* Connect with amazing people: You will become part of a network of +10,000 Devoteamers spread over 20 countries.
* Collaborative Culture: Teamwork is at the heart of our organisation. You’ll be working side by side with a diverse group of IT experts who share your passion for excellence and will inspire you to think outside the box.
* Impactful Projects: Tackle real-world challenges that matter! From revolutionising business processes to developing innovative solutions, you’ll have the chance to make a genuine and positive impact on our clients and the community.
* Work-Life Balance: We believe in a healthy work-life balance, ensuring that you have time to unwind, pursue your hobbies, and spend quality time with loved ones.
* Inspiring and eco-friendly workplace: We just moved to an amazing new building. We believe an inspiring workspace fuels creativity and fosters a positive work culture, allowing our employees to reach their full potential. The Wings building is also designed with eco-friendly features and energy-efficient systems. By reducing our ecological footprint, we are contributing to a greener future and aligning our business practices with our environmental values. The building is also very easily accessible by public transportation.
* Competitive package: We offer a competitive salary package with additional benefits like a company car, smartphone, medical insurance, pension plan, net allowance, laptop, meal vouchers, etc. We review our salary grid twice a year to ensure we are in line with the market.

At Devoteam, we combine strong values – respect, frankness, ambition, entrepreneurship & collaboration – with a fun environment that empowers you to innovate and succeed.

>>> Does all this sound compelling to you? Go for it and click that apply button!

REQUISITOS

The Role: We are seeking a highly skilled Senior Azure Cloud DevOps Engineer with deep experience (3-5 years) in automation, Azure‑native services, and modern DevOps practices.

You will build and manage cloud‑native solutions and automated deployment pipelines using Azure DevOps, GitHub Actions, and YAML to enhance delivery speed, system reliability, and operational efficiency.

You will design secure, scalable architectures across the Azure platform, while contributing to a high‑performance engineering culture within an Agile/Scrum environment.

This position requires strong hands‑on expertise in automation scripting and the ability to proactively improve system monitoring and observability.

Key Responsibilities: Build – Mastery – Innovate - Optimize

* Architect and Implement: Build robust Azure cloud solutions, leveraging services such as Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), API management, SQL Database and various Azure‑native components.
* DevOps Mastery: Define, optimize, and maintain Azure DevOps and GitHub Actions CI/CD pipelines, using Infrastructure as Code with Terraform, Bicep, and PowerShell scripting to streamline deployments, configuration updates, maintenance, and provisioning tasks.
* Innovate: Conduct proof‑of‑concepts for emerging Azure technologies and Gen AI applications.
* Platform integration: Integrate and manage key platform services, including Storage, Networking, Identity, and Monitoring, ensuring seamless end‑to‑end operations.
* Well‑Architected: Implement secure, scalable designs following best practices for availability, performance optimization, and cloud security.
* Collaboration: Work within Agile/Scrum teams, partnering with developers, cloud engineers, and stakeholders to deliver high‑quality, cloud‑ready solutions.
* Analytical skills: Diagnose and resolve complex issues in cloud and DevOps environments, applying strong problem‑solving and analytical skills.
* Optimize: Ensure solutions are cost‑effective, high‑performing, and reliably secure.


Toulouse. France | #Site Reliability Engineer

Missions

* Take on a prominent role in the architecture and design of web solutions.
* Work with the wider development team to scope out and develop new web applications for existing services.
* Develop a flexible and well‑structured back end architecture.
* Participate in code reviews, testing, and quality assurance processes to ensure high‑quality code
* Help identify, escalate, resolve any technical issues and problems that might occur.
* Participate in code reviews, testing, and quality assurance to meet project goals and timelines.
* Provide technical guidance to junior developers and communicate effectively with clients and stakeholders.
* Design, develop, test, and deploy high‑quality OutSystems applications to meet business requirements.
* Create applications with a test‑driven development mindset that perform well.
* Work collaboratively to solve problems with other team members;
* Develop custom components and integrations with other systems using APIs, web services, or other methods.
* Ensure the performance, quality, and responsiveness of applications.
* Provide technical leadership and guidance to others in the low‑code team, helping to establish best practices and development standards.
* Review others' code, share skills and knowledge with the rest of the team.
* Be proactive and organized within your team and meet the goals that you have agreed to.
* Innovate and contribute ideas that will improve the application’s quality;
* Create and maintain comprehensive documentation for developed applications and processes.
* Troubleshoot and resolve issues related to application development and deployment.
* Stay up-to-date with the latest OutSystems platform features, improvements, and best practices.
* Design, develop and maintain scalable, high‑performance fullstack applications (.NET + Angular).
* Contribute to architectural decisions and define technical solutions aligned with business goals.
* Write clean, efficient, and reusable code following best practices and design patterns.
* Conduct and participate in peer code reviews to maintain high‑quality standards.
* Mentor junior developers and support team growth through knowledge sharing.
* Collaborate with cross‑functional teams: product managers, UX/UI designers, QA, and business stakeholders.
* Build and execute unit tests to ensure code robustness and maintainability.
* Diagnose performance bottlenecks and implement long‑term, scalable solutions.
* Continuously seek ways to improve processes, technologies, and system architecture.


Levallois-Perret. France | #Business Analyst


Rabat. Morocco | #Quality Assurance Engineer


Ostrava. Czech Republic | #Solution Engineer

The ITAM ServiceNow Consultant is responsible for designing, implementing, and optimizing IT Asset Management (ITAM) solutions within the ServiceNow platform. This role involves working closely with clients to understand their asset management needs, configuring ServiceNow modules, and ensuring the efficient tracking and management of hardware and software assets. The consultant will also provide expertise in best practices for ITAM processes and contribute to continuous improvement initiatives.

Your main responsibilities are:

Requirements Gathering and Analysis:

* Conduct client workshops and interviews to gather and analyze ITAM requirements.
* Translate business needs into technical specifications and functional designs.
* Document current and future state processes related to asset management

ServiceNow Configuration and Implementation:

* Implement and configure ServiceNow ITAM modules (Hardware Asset Management, Software Asset Management, etc.) to meet client requirements.
* Configure discovery tools and integrations (Discovery, ServiceWatch, Service Graph Connector, etc.) to accurately populate the Configuration Management Database (CMDB).

Data Management and CMDB Maintenance:

* Ensure data integrity and accuracy within the CMDB.
* Develop and implement data cleansing and normalization strategies.
* Establish and maintain asset lifecycle processes.

Testing and Deployment:

* Conduct thorough testing of ServiceNow configurations and customizations.
* Develop and execute test plans and test cases.

Training and Documentation:

* Develop and deliver training materials and workshops for end‑users and administrators.
* Create and maintain comprehensive documentation, including process flows, configuration guides, and user manuals.

Client Communication and Relationship Management:

* Maintain effective communication with clients throughout the project lifecycle.
* Provide regular status updates and address client concerns.
* Build and maintain strong client relationships.
* Stay up-to-date with the latest ServiceNow features and ITAM best practices.
* Identify opportunities for process improvement and optimization.
* Contribute to the development of internal knowledge base and best practice documentation.

We are seeking our next talents to work on data‑related projects (at Strategy, Business, and Operations levels).

The ideal candidate will have a deep understanding of data analysis, management, and visualization, coupled with strong problem‑solving and communication skills.

The Data Consultant will collaborate with clients and internal teams to assess data needs, develop strategies for effective data utilization, and implement solutions that drive business insights.

Responsibilities:

* Analyze complex datasets to identify trends, patterns, and insights.
* Interpret data to provide actionable recommendations for business improvement.
* Work closely with clients to understand their business goals and data requirements.
* Collaborate on the development of data strategies aligned with client objectives.
* Design and implement data management processes to ensure data accuracy, completeness, and security.
* Develop and maintain data documentation and metadata.
* Create visually appealing and insightful reports and dashboards.
* Communicate data findings effectively to both technical and non‑technical stakeholders.
* Identify and resolve data‑related issues and challenges.
* Propose innovative solutions to improve data processes and systems.
* Stay updated on industry trends and advancements in data technologies.
* Provide guidance on the selection and implementation of data tools and technologies.


Levallois-Perret. France | #Cloud & Devops Engineer

Vos Missions :


Lisboa. Portugal | #Quality Assurance Analyst

* Ability to elicit and document technical requirements;
* Preparation of use cases for validation of the solution under implementation;
* Manage and validate the requirements;
* Identify gaps and opportunities for process improvements;
* Analyze functional and technical specifications to ensure that the construction and definition of test cases is in agreement;
* Execution of different types of software tests in order to validate that the developed solutions respond to the requirements defined in the technical and functional specifications, ensuring compliance with the defined testing framework;
* Updating documentation and deliverables related to testing (test plans, test scripts and evidence reports).
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