Company Description
Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model.
We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
Job Description
The Programme Manager is responsible for the successful operation of the Programme Office in support of Workforce Management Solutions for a client engagement.
Responsibilities
1. Has supervisory responsibility
2. Responsible for all customer relations and negotiations
3. Manages relations with all suppliers
4. Responsible for successful achievement of all service level agreements
5. Assures that all program personnel are adequately trained on vendor management system provider software and program procedure and policy
6. Utilizes program management skills of communication, presentation, time management, organization and planning to successfully achieve program goals and objectives
7. Manages all program resources assigned to perform tasks according to plan; sets expectations concerning program performance
8. Estimates time frames, quality and quantity of resources required to successfully achieve program objectives
9. Assures that Programme Office is managed on budget
10. Conducts periodic status checks with customers and team to assess progress against the plan
11. Prepares and delivers weekly and monthly status reports to Allegis Group Services and customer senior management on all program activities and issues
12. Acts as a liaison between the customer’s and supplier’s senior management
13. Resolves all program issues with customer and suppliers as appropriate
14. Travel as necessary to support customer activity at key accounts
15. Assist in implementation of the Workforce Management Solution at new customer engagements
16. Ability to interact and manage complex customer issues
Qualifications
17. Thorough understanding of the Workforce Management process, financial implications and benefits
18. Experience managing high-level customer and VMS or other vendor relationships
19. Ability to engage and sell to executive level clients
20. Ability to present conceptual information to all levels of internal and external management
21. Demonstrated ability to effectively negotiate large customer contract
22. Ability to negotiate with Customers, Suppliers and Contractors