Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.
Our opportunity
As a Senior IT Business Analyst you will join a high-profile team of business analysts, solution architects and developers, working on a global platform used by Zurich’s Commercial Insurance customers and brokers worldwide.
This role will primarily focus on market-facing APIs and platform-wide technical initiatives to align with market needs and the strategic direction of the organization.
This is a fulltime hybrid role where you will be working from our office Diegem, Belgium.
Your role
As a Senior IT Business analyst, you will be responsible for:
1. API Client Onboarding: supporting our new corporate clients and brokers during their onboarding process to our Market Facing APIs offering.
2. API initiatives: leading API initiatives, which usually involve conducting deep analysis on systems’ data models, performing data mapping and designing new or enhancing existing APIs in close collaboration with the Product Owner and development team.
3. Platform-wide technical Initiatives: defining and optimizing platform wide non-functional requirements in close collaboration with the Platform Owner, including monitoring, scalability and system performance.
4. Incident Troubleshooting: troubleshooting API and technical incidents with internal and external systems and ensure communication with affected parties throughout the resolution
5. Documentation: documenting business solution concepts and creating API catalogues/developer guides.
Your skills and experience
The ideal candidate will have a combination of deep expertise in APIs, a strong technical foundation and the ability to communicate complex technical topics to non-technical stakeholders.
6. 5+ years of experience as a IT Business Analyst or Solution Analyst.
7. Strong understanding of APIs (their purposes, how they are used and the technology involved).
8. Proficient in JSON, XML, Swagger, Postman for user stories creation and data validation
9. Strong SQL knowledge for data mapping analysis and incident troubleshooting
10. Ability to draw and explain complex technical concepts and processes to various stakeholders (including Subject Matter Experts, Management and IT)
11. Proactive, self-starter and quick learner with a ‘Get things done’ attitude
12. Advanced written and spoken English skills are non-negotiable
Bonus points
13. Insurance domain knowledge.
14. Experience with Azure or other cloud environments
15. Experience in agile driven environments and team environments
We offer
An international, entrepreneurial, and informal working environment with professional growth and development opportunities. We offer a package that aligns with your experience and the responsibilities of your future role.
Who we are
Looking for a challenging and inspiring work environment where you can make a difference? Zurich Commercial Insurance Benelux is part of the Zurich Group and is one of the most specialized insurance companies within non-life insurance for local and international business in the Benelux market. Millions of individuals and businesses place their trust in Zurich products and services every day.
Are you ready to start a new adventure at the forefront of the commercial insurance industry?
Our 61’000 employees worldwide form the basis of our success, enabling businesses and communities to face a world of risk with confidence. If you are looking to be supported by a world-class team who believe in helping you to reach your full potential and deliver on our promises, join Team Zurich!
People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences.
Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.
Be challenged. Be inspired. Help us make a difference.
Only direct applications are processed. No acquisition via third party companies.
Must currently reside within Belgium
Application Deadline: 31 May 2025