Key Responsibilities
The successful candidate will be responsible for:
* Managing day-to-day office operations, including visitors' reception, expense reports, mail handling, office supplies management, meeting room management, organization of meetings and trade shows, and invoices.
* Supporting the sales team with sales and customer service tasks, including general customer service support during peak season, taking work off customer service representatives to allow them to focus on order management, assisting the sales team with support work such as calling customers monthly to check their needs, proactively following up in writing on smaller quotes, marketing support during trade shows, organizing sales trips/shows for Area Managers, following up with Area Managers to ensure action item deadlines are observed, handling market surveys by phone and analyzing answers and reporting conclusions and recommendations, communicating with sales team about validated prospects and their needs, and supporting the sales team with collection calls.
* Maintaining accurate records and performing data entry tasks.
The ideal candidate will have 2-3 years experience in a similar role, excellent communication skills in French, English, and Dutch (oral and written), a good knowledge of Outlook, Word, and Excel, customer orientation, administrative, record-keeping, and clerical skills, ability to work in a fast and demanding environment in a multitasking mode, strong interpersonal skills, priority management, attention to detail, problem-solving skills, and organizational and rigorous mindset.