Mandatory:Core Java experienceL3 Production Support experienceAdvanced SQL skillsSplunkGitServiceNowProduction incident analysis and resolutionRoot Cause Analysis (RCA)Strong troubleshooting and debugging experienceAbility to participate in a technical coding interview (CoderPad)Advanced or Fluent EnglishNice to Have:AWS experienceAWS CertificationExperience with Agile methodologiesMain Responsibilities:Provide L3 production support for Java applications.Investigate, analyze, and resolve critical production incidents.Perform code fixes and execute thorough testing.Analyze logs and troubleshoot issues using Splunk.Execute database queries and perform data analysis using SQL.Develop automation solutions for provisioning, access management, and operational processes.Conduct Root Cause Analysis (RCA) and implement corrective and preventive actions.Collaborate with global development, operations, and support teams.Contribute to continuous improvement and application performance optimization.Support production environments, servers, and client platforms.Participate in requirements gathering, solution design, and implementation alongside stakeholders.