For our customer we are looking for a Senior Network (Support) Engineer on a Long term freelance mission in the Wallonia Region.
Start Date: within 2 weeks
Man Days: 220+
Location: Belgium, region Wallonia
Languages: French, Knowledge of Dutch, English is a Plus
Remote Politics: on site at the customer
We are looking for an experienced, operationally minded Network Engineer who likes to work hands-on and is willing to criss-cross the Wallonia region for on-site interventions at our client's various regional offices.
Language skills: French, knowledge of Dutch is a plus and English
* Assignment
* End-user support in the field of networks and telephony
* Carrying out physical interventions at the locations in French-speaking Belgium
* Incident, problem, change and event management according to ITIL processes
* Proactive and reactive network monitoring
* Network Change Analysis, Preparation, and Implementation
* Drafting and updating technical and operational manuals
* Collaborate with the Service Delivery team and report to the Adjoint SDM and the Service Delivery Manager ICT IAAS
* Technical focus
* LAN (office and health insurance networks)
* WiFi
* VPN
* WAN (Proximus)
* Deliverables
* Track and resolve tickets through Axios Assyst, compliant with applicable SLAs
* Executing planned changes and project tasks within scope, schedule, and deadlines
* Clear communication with customers, suppliers and internal teams