Are you a sports enthusiast with a passion for customer relationships and loyalty programs? We're looking for a student to join our team as an intern in CRM and Loyalty Program management.
The ideal candidate will have excellent communication and interpersonal skills, be able to work independently and as part of a team, and have a keen interest in customer relationship management and customer loyalty.
As a CRM and Loyalty Program intern, you will have the opportunity to manage and optimize our loyalty program and CRM system, work closely with shop customer service managers to improve the in-store customer experience, and drive loyalty and customer satisfaction strategies. You will also analyze loyalty data and make recommendations for improvements.
About the Job
* Internship duration: minimum 3 months
* Location: Decathlon stores (2080 stores in 56 countries)
Key Responsibilities:
* Manage and optimize loyalty program and CRM system
* Work closely with shop customer service managers to improve in-store customer experience
* Drive loyalty and customer satisfaction strategies
* Analyze loyalty data and make recommendations for improvements
Requirements:
* Student in Commerce, Marketing, or equivalent field
* Excellent communication and interpersonal skills
* Able to work independently and as part of a team
* Keen interest in customer relationship management and customer loyalty
What We Offer:
* Opportunity to work with a unique company that has its own in-house brands
* Chance to develop skills in CRM and loyalty program management
* Collaborative and dynamic work environment
How to Apply:
Please visit StepStone.be for more information and to apply.