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IT Strategy & Projects: Define and implement IT strategy in alignment with organizational goals; oversee IT projects, system upgrades, and deployment plans; ensure delivery, validation, and functional integration of solutions.
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Governance & Compliance: Establish IT governance processes; ensure regulatory compliance (GDPR, cybersecurity, audits, NIS2); maintain and enforce IT policies.
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Operations & Support: Supervise incident management and user support; coordinate with IT staff and external providers; ensure continuous service delivery.
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Cybersecurity & Risk Management: Lead cybersecurity initiatives, business continuity (BCP/DRP), and crisis simulations; raise staff awareness and collaborate with the risk manager to mitigate IT risks.
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Business Needs & Change Management: Gather and prioritize business requirements; assess and select IT solutions; drive digital transformation and adoption of new technologies (AI, automation, process optimization).
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Performance & Cost Control: Manage IT budgets, optimize costs, and monitor KPIs to track performance and cybersecurity effectiveness; provide regular reporting to the executive committee.
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Team Leadership: Coordinate and mentor the IT Officer; oversee workload distribution, deadlines, and quality of deliverables; act as technical reference for complex issues.
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Vendor Management: Manage relationships with external providers (software, hosting, services) to ensure quality and alignment with business needs.
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Education: Degree in IT, Information Systems, Engineering, Finance, or Management with IT focus; certifications in business analysis, project management, or IT security are a plus.
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Technical Skills:
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IT infrastructure: Windows Server, Active Directory, Virtualization
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Cybersecurity & compliance: GDPR, IT audits, risk management, NIS2, firewalls, identity management, Microsoft Defender
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Cloud & collaboration: Microsoft 365, Azure, SharePoint, Teams
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Networking: TCP/IP, VPN, secure Wi-Fi
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Systems & tools: ERP (Odoo), DMS, Azure Portal, Microsoft Admin Center, Intune
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Languages: Native French or Dutch with excellent command of the other; good English for technical documentation.
* Exciting opportunity for a passionate IT professional eager to thrive in a challenging and dynamic work environment. Enjoy stability while tackling stimulating day-to-day challenges