We are looking for an experiencedTeam Leaderto join our Customer Lifetime chapter on a temporary basis. The ideal candidate isimmediately available, highly analytical, and hands-on, with the ability to stay focused under pressure.In this role, you will lead a team of8–10 peoplewithin our newly structured Customer Lifetime organization. This is atemporary assignment for approximately one year(initial contract of at least 6 months), as the position is expected to become redundant in the long term.Key ResponsibilitiesLead and coach a team of 8–10 membersEnsure operational follow-up on KPIs, quality, and performanceProvide hands-on support and problem-solving where neededContribute to customer retention strategies and initiativesRequired Skills & ExperienceProven people management and leadership skillsStrong analytical and problem-solving abilitiesHands-on mindset and ability to work under pressureExperience monitoring operational performance and KPIsMedior-level profile with 2–3 years' experience leading a team, ideally in a similar sector (e.g., telecommunications, energy, or related industries)This is an exciting opportunity to take ownership of a motivated team and make a direct impact on customer retention efforts in a dynamic environment.