About Brussels Airlines
At Brussels Airlines, we are passionate about connecting people, economies, and cultures. As Belgium’s home carrier and one of the four network airlines of the Lufthansa Group, we fly from the heart of Europe to over 90 destinations worldwide, including 17 across Sub-Saharan Africa.
As proud ambassadors of Belgium, we bring the world to Belgium and the best of Belgium to the world: from collaborations with Michelin-starred Belgian chefs to our Belgian Icon aircraft adorned with national legends, we celebrate creativity and the amazing things our country has to offer.
Ranked number 4 in 2025 in Randstad’s Employer Brand charts, we are driven by passion, ownership, team spirit, excellence and respect.
Purpose of the position
As Ground Operations Quality & Procedures Coordinator, responsible for aircraft and ramp handling, you ensure that our operational procedures are:
1. Up-to-date and compliant with industry standards
2. Clearly documented and effectively communicated
3. Well implemented through collaboration and training
4. Continuously improved through quality and safety follow-up
Your tasks
5. Maintain and update operational procedures and manuals (Aircraft; Cargo; and Internal Procedures Manual & subdocuments)
6. Coordinate production and updates of operational documents within the Quality & Procedures team
7. Communicate procedures to internal teams and external partners
8. Represent Brussels Airlines in LHG working groups
9. Monitor quality and safety performance, follow up incidents, and implement improvements
10. Contribute to and support operational training within your area of expertise
11. Collaborate across departments to enhance processes and ensure compliance
Your profile
12. Bachelor degree or equivalent by experience
13. Minimum 5 years operational experience in Ground Operations
14. Strong knowledge of Altea CM/FM, ICAO/IATA regulations
15. Fluent in English (written and spoken), Dutch and/or French is an advantage
16. Proficient in MS Office
17. Analytical, organized, communicative and a team player
What we offer
18. A flexible reward plan that allows you to optimize part of your salary
19. A flexible work environment focused on activity-based working and home office possibility
20. Travel benefits
21. Profit sharing
22. Group insurance
23. Company medical plan (optional)
24. Homeworking allowance
25. Meal & eco vouchers
26. A spot in a very enthusiastic team & a great company to work for