Description:
* Plan, coordinate and execute daily road shipments (domestic, intra-EU, export) for LTL, TL, bulk truck and rail modes, as well as internal transport between factories, warehouses and subcontractors.
* Ensure comprehensive tracking of shipments: from loading to delivery, according to established processes.
* Track transport orders daily with carriers, loading sites and customers, while maintaining close contact with customer service, planners and other internal stakeholders.
* Create and update transport orders in SAP: create costs, provisions, check invoices and ensure consistency with negotiated rates.
* Contact carriers to clarify billing discrepancies, request credit notes or adjust orders, and validate payments.
* Issue the necessary documents for the transport of goods: transport orders, shipping invoices, documents required on request.
* Detect, anticipate and analyse transport issues, propose solutions and contribute to the monitoring of performance indicators (KPIs).
* Create SCARs (Supplier Corrective Action Requests) for carriers when necessary.
* Manage the recording of delays, follow up and communicate when loading schedules cannot be met.
* Collaborate with the Customer Assistance department to follow up on complaints.
Profil
* Experience in logistics operations.
* At least 3 years of experience in logistics operations.
* Knowledge of conditions and regulations for the transport of dangerous goods.
* Must be able to work in a dynamic environment where attention to detail, the ability to prioritise, organise and persevere are essential.
* Must have strong interpersonal skills and professionalism. This position involves regular contact with members of the logistics team, internal customers and business partners.
* Demonstrable proficiency in SAP and MS Office tools.
* Enthusiastic, diplomatic and excellent organisational and problem-solving skills.
* Team player.
Role-specific behavioural competencies
* Customer focus
* Results orientation
* Planning
* Cooperation
* Execution
* Openness
* Communication
* Adaptability
Offre
* Pleasant working environment
* Competitive salary
* Personal development
Entreprise
Our client is a global, market-driven company that develops specialty chemical solutions to enhance the quality, performance, and value of its customers' products while reducing their environmental impact