Amazon is always looking for opportunities to empower our selling partners with the latest technology so we can improve choice and reduce costs for our customers. One way we do that, is through our CF Flex network that sets up Amazon Fulfillment processes in Vendors/3PLs’ warehouses, so they have more capacity for storing and shipping items to customers as quickly as possible. The CF Flex team is looking for a Logistics Assistant physically assigned in the area of Willebroek (BE) for our new micro FC.
You will look after one or more strategic Vendors/3PLs. You will be responsible for coordinating the operational processes and the workflow of Amazon customer orders, as well as for the monitoring of several key performance indicators and constant communication with stakeholders.
As this role may involve visiting Vendor Flex sites to provide on-site support, the ability to drive may be required. A valid driver's license is an advantage for this purpose.
Key job responsibilities
- Responsibility for the successful and continuous running of Amazon’s Operations processes and the participation in the coordination and further development of all processes in the CF Flex area within the framework of Amazon-Vendor/3PL partnership.
- Track vital operations processes within the warehouse, ensuring no defects. Those processes are including, but not limited to the Receive, Stow, Pick, Pack, Shipping & Transportation, Quality, Stock Integrity and Transfers processes.
- Direct contact with representatives of our Vendors/3PLs, as well as with Amazon support functions of different teams including but not limited to WHS, Retail, Transportation, IT and Business Development.
- Own the monitoring of and progression towards key performance indicators in line with CF Flex’s overarching goals.
- CF Flex network support including, but not limited, to warehouse coverages, launches, closures, relocations and conversions as well as running continuous improvement initiatives and new projects.
A day in the life
As a Logistics Assistant, you will act as a local representative for Amazon, communicating with external (Vendors and 3PLs) and internal stakeholders (senior management and other departments, including but not limited to WHS, Retail, Transportation, IT and Business Development), on a daily basis. We are always looking for ways to improve our processes, and you will be a key part of identifying and helping to execute these improvements. You will be knowledgeable in day-to-day business tasks of a Logistics Assistant but also act as a role model for Amazon, demonstrating commitment, reliability, health and safety best practice as well as presenting high quality in deliverables.
The CF Flex organization is mostly meaning Logistic Assistant individual presence onsite supported by remote teamwork/management, so communication skills are crucial. Willingness to travel is a must as you may at times be mobilised to other CF Flex locations to provide support.
BASIC QUALIFICATIONS
- Advanced proficiency in English in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- - Advanced proficiency in English in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- - Relevant experience working with data analytics and using these metrics to identify problems
- - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
PREFERRED QUALIFICATIONS
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience of stakeholder management including building and maintaining professional relationships and communications.
- Experience in an operational environment, such as logistics, retail, hospitality, or customer service.
- High School Diploma or equivalent
- Intermediate proficiency in Dutch (B1 Common European Framework of Reference, CEFR).