🔍 Billing Lead
đź“Ť Location: Antwerp, Belgium
đź•“ Type: Full-time
Are you a billing and O2C expert who thrives in an international, fast-scaling consulting environment? Do you get a quiet thrill from a perfectly reconciled revenue account? (It's okay — we do too.) QbD Group is looking for a Billing Lead to own our Order-to-Cash process end-to-end and lead three billing professionals in an environment where no two days look the same.
🏢 What you’ll be doing
Billing & Revenue Operations
* Full-cycle processing of customer invoices in NetSuite, with a strong focus on accuracy and timeliness
* Ensure on-time billing in line with Group policies
* Set up projects in NetSuite to enable correct time registration as the basis for invoicing
* Coordinate all outgoing invoices and ensure alignment with contractual terms
* Reconcile revenue accounts and manage billing corrections in close collaboration with Cash Collectors
O2C Product Ownership
* Act as Product Owner of the O2C process: log and follow up on system bugs, propose new features and change requests in the ERP (Netsuite)
* Collaborate with internal stakeholders (project managers, sales, consultants) to ensure alignment between invoicing and project management
* Continuously evaluate and enhance the O2C flow — identifying opportunities for process optimisation and efficiency gains
* Guide consultants through the billing process to ensure proper invoicing.
Group Integration & Expansion
* Lead the O2C integration of newly acquired companies joining QbD Group
* Ensure qualitative technical integration in NetSuite, keeping track of the needs of all parties
* Build and maintain strong relationships with international stakeholders to ensure efficient cross-border transaction flows
* Take a leading role in the implementation of new processes, tools, and best practices
* Participate actively in Finance Improvement projects
Team Leadership & Coaching
* Lead, coach, and develop your team
* Act as first point of contact for finance & admin colleagues on billing process questions
* Train and guide colleagues to continuously raise the quality of billing operations across the Group
* Report to the Finance & Accounting Manager, keeping them well-informed of daily operations and process developments
đź’Ş What you bring
Technical Profile
* Strong experience with NetSuite (project setup, O2C configuration, ERP product ownership) or similar ERP
* Solid background in billing and project setup — ideally in a professional services or consulting environment
* Minimum 10 years of relevant experience, with at least 1–2 years in a senior or lead role
* Demonstrable experience driving or participating in O2C process improvements
* Affinity with ERP systems, data reconciliation, and cross-border billing processes
Personal Competencies
* Numerically strong, accurate, and detail-oriented — without losing sight of the bigger picture
* Process-driven and solution-driven: you identify problems and propose concrete solutions
* Excellent stakeholder management and communication skills — both up and across the organisation
* Fluent in Dutch and English, both oral and written and any other language is a plus
* "Can do" attitude: you can manage complex and ambiguous situations calmly and constructively
* Open and transparent communication style — no hidden agendas, no drama
A True QbD'er
* Resilient: your strong and positive attitude helps you overcome any challenge
* Hungry for knowledge: always open to learning, even in your area of expertise
* No-BS mentality: you can be straightforward in a respectful way
* Innovative: you constantly look for new and better solutions
* (Not too) serious: your job is serious, but you don't take yourself too seriously
💡 What’s in it for you?
* A key role in a growing international life sciences group with genuine impact on finance transformation
* A collaborative, no-nonsense team culture where your voice matters
* Competitive compensation package benchmarked to the Belgian market
* Flexible working arrangements
* Room to grow your expertise and take on broader responsibilities as the Group expands
* A Finance Manager who actually listens (and a CHRO who insists on it)
✨ About us
We support life sciences companies from idea to patient — offering tailored solutions in development, clinical, regulatory, compliance, production, and distribution. With 500+ experts across 8 countries, we help drive innovation in ATMP, biotech, medical devices, diagnostics, digital health, and pharma.
We believe in JPEG:
Joy. Partnership. Going the Extra Mile. Getting Things Done.
You won’t just be taking a job — you’ll be joining a community where people grow, laugh, build, and contribute to something bigger.
📩 Interested? Let’s talk.
Send us your CV and motivation letter. You could be the next one to join the QbD family.