As a key player in our logistics team, you will be part of a highly dedicated and professional unit responsible for delivering exceptional customer service to a global client base.
Your primary objective is to effectively manage valuable transport orders from inception to completion. This involves overseeing all necessary agreements and maintaining seamless communication with customers and internal stakeholders.
The ultimate goal is to ensure the successful execution of transports and meet our clients' service expectations.
You will be responsible for:
* Order acceptance and administrative tasks
* Serving as a liaison between customers and our organization
* Ensuring that all customer agreements are clearly defined and implemented
* Proactively resolving potential issues that could lead to customer dissatisfaction
* Maintaining open lines of communication with transport planners
* Collaborating with operational and sales teams
To succeed in this role, you will need:
* Previous experience in a customer-facing position, preferably in logistics
* Excellent communication skills and a strong team-oriented mindset
* A detail-driven approach to work
* Proficiency in MS Office applications
* Advanced language skills in English and Dutch
About Us
We are a leading logistics provider with a global presence, serving some of the world's largest companies. Our routes cover road, rail, and sea, with operations spanning multiple continents.
What We Offer
As a valued member of our team, you can expect a competitive compensation package, including:
* A 13th-month salary
* A generous vacation policy, including ADV days and regional holidays
* Meal vouchers
* Benefits @ work
* An employee wellbeing programme
* A friendly and supportive work environment
* The opportunity to work remotely
Your Career Growth
We offer a dynamic and inclusive workplace where you'll have the chance to collaborate with a global team committed to innovation and excellence in logistics and trade. Our company values diversity and encourages personal growth and development.