Location: Anderlecht(Hybrid)br/ Languages: Englishbr/ Employment Type: Freelancebr/ Start Date: ASAPbr/ br/ h2Context of the mission/objective(s) of the job /h2 br/ We are seeking an experienced Delivery Lead / Program Manager to oversee large-scale Pharma RD Digital Platform programs, specifically managing global CMS solutions (Drupal-based platforms) and their transformation to MaCH architecture (Contentful, next.js, Vercel). The role requires a seasoned leader with strong delivery governance, stakeholder management, risk mitigation, and budget management capabilities.br/ br/ The Delivery Lead will be responsible for end-to-end program execution across 150+ global websites, ensuring compliance with pharma regulations (privacy, accessibility, SEO) while managing teams.br/ br/ h2Responsibilities /h2 br/ Program project managementbr/ ul liManage the delivery of 150+ Drupal-based websites and oversee their migration to MaCH-based architecture. /li liDefine, plan, and execute project roadmaps including intake, scoping, estimation, delivery, and hypercare. /li liOversee development, QA, UAT, deployment, and support phases ensuring high-quality delivery. /li liImplement risk-adjusted timelines to account for delays while maintaining delivery predictability. /li liLead project intake and pipeline management, ensuring prioritization aligns with client's global roadmap. /li /ul br/ Stakeholder managementbr/ ul liAct as the primary interface with stakeholders (IT owners, Brand, Medical, Compliance, Affiliate teams). /li liManage governance meetings with bi-monthly demand reviews, ensuring alignment of resource and project planning. /li liCommunicate effectively with executive leadership, providing project status, risks, and mitigation strategies. /li liCollaborate with agency partners, QA leads, and functional owners to align deliverables. /li /ul br/ Budget resource managementbr/ ul liManage program budgets including quarterly forecasts, allocation, and variance reporting. /li liTrack budget consumption and provide clear justifications for overages (e.g., additional clean-up, scope changes). /li liOptimize resource planning across internal teams, vendors, and flex resources to avoid idle time and bottlenecks. /li liDrive cost-efficiency while ensuring delivery excellence. /li liRisk Compliance Management /li liIdentify risks early and establish risk mitigation strategies. /li liEnsure websites comply with WCAG accessibility standards, GDPR/privacy, SEO, and security best practices. /li liCoordinate with Security teams to address vulnerabilities and ensure compliance with SLAs. /li liProvide Level 2 Level 3 support governance and ensure 24/7 incident management for P1/P2 issues. /li /ul br/ Leadership team managementbr/ ul liLead cross-functional delivery teams across Development, QA, DevOps, and Hypercare. /li liMentor and guide technical leads and developers, ensuring blockers are addressed timely. /li liDrive collaboration between offshore, nearshore, and onsite teams. /li /ul br/ h2Requirements /h2 br/ Qualifications experiencebr/ ul liEducation: Bachelor's in Engineering / Computer Science / IT or equivalent /li liExperience: 10+ years in IT Program Delivery Management with at least 5 years in Pharma RD digital platforms /li liProven experience with CMS platforms (Drupal, WordPress) and large-scale CMS migrations to MaCH architecture /li liStrong understanding of ITIL, ITSM processes (Incident, Change, Release, Problem Management) /li liDemonstrated experience in budget management (multi-million € programs) /li liSkilled in managing multi-vendor programs and global stakeholder governance /li /ul br/ Key competenciesbr/ ul liProject Program Management: Governance, planning, delivery tracking /li liBudget Management: Forecasting, cost optimization, reporting /li liRisk Mitigation: Proactive identification, dependency management, issue resolution /li liStakeholder Management: Executive communication, affiliate alignment, partner management /li liBusiness Analysis: Translating requirements into delivery roadmaps /li liPharma RD Knowledge: Exposure to clinical, medical, and regulatory requirements /li liResource Management: Capacity planning, team leadership, vendor coordination /li /ul br/ Technical skillsbr/ ul liProject Delivery Tools: Jira, Azure DevOps, ServiceNow, HPSM, Office 365 /li liCMS Digital: Drupal, WordPress, Contentful, next.js, Vercel /li liDatabase Reporting: Oracle, MySQL, Power BI /li liMonitoring Automation: Splunk, Dynatrace /li liFrameworks Standards: ITIL, ITSM, Agile (Scrum, Kanban), WCAG, GDPR compliance /li /ul br/ Soft skillsbr/ ul liStrong communication and presentation skills with executive presence /li liAbility to balance business priorities, technical feasibility, and budget constraints /li liCollaborative leadership style with focus on mentorship and team empowerment /li liProblem-solving mindset with focus on delivery excellence /li /ul