Technology-driven company, setting great store by R&D, filing over 270 lighting related patents worldwide
Founded in 1993, 15 locations worldwide, team of 300, 90 million € turnover, 15% reinvested in R&D
Collaborative team spirit and friendly working atmosphere
Functieomschrijving Your main responsibility is to contribute to the best client experience through a service minded approach to both prospects and clients and efficient and accurate sales administration.
Reporting to the EMEA Sales Manager, Karl Gheysens:
Support the Sales Team in building strong relationships with both customers and prospects by ensuring timely follow-up of all customer phone calls and e-mails
You create plus maintain the customer cards in the ERP (Enterprise Resource Planning) as well as ensuring the credit limit approval process is implemented
You are responsible for the RMA’s (Return Merchandise Authorisation) files plus the internal sales process documentation, all sales reports and the CRM (Salesforce)
Occasionally you provide price lists and lead-time information as well as preparing sales quotes ensuring EU regulations are adhered to plus managing the administration to loans
You are the SPOC for clients whose orders have been confirmed meaning you inform them of shipping delays and late payments
In order to deliver in your role, you will also enjoy many internal contacts including the Order Processing, Technical Support and Finance Teams
Very sound English (written and spoken)
A can-do-attitude and being hands on means you will fit right in with CCS’s positive and motivated team
Competitive Salary plus Teleworking Allowance, 150 € net, Lunch Vouchers, 6 €, DKV Hospitalisation Coverage, Eco Checks, 250 € and 100% Public Transport Reimbursement
~ 38 hour workweek with flexible starting and finishing times, (rare overtime)
~1st Interview with Jean Caron, European Sales Director and Karl Gheysens, EMEA Sales Manager, (Your direct boss)
~2nd interview also with Karl plus introduction to the whole Belgian Team
~ Become a vital asset to The Brussels Team and directly impact CCS’s future !