We are looking for a
bilingual
(EN/FR or EN/NL)
IT Control Operator
for a major client based in
Brussels, Belgium
.
This role goes beyond operations: you'll contribute to the continuous improvement of systems, procedures, and services, ensuring the reliability of critical IT infrastructure.
Your mission:
* Ensure the continuous operation of IT systems and act as a 2nd line contact for incident resolution.
* Perform maintenance and validation tasks to guarantee system availability.
* Document and improve procedures, collaborating with internal teams and external partners.
* Provide user support and escalate complex requests when needed.
Technical skills:
* Windows (server/workstation/O365 ) & Azure Cloud basics
* Linux/Solaris
* VMWare & VCS
* Networks/Firewall/BigIP (Cisco Nexus, Paloalto, F5)
* SAN/Storage (IBM Storwize, Flash, SVC, Brocade)
* Backup (Veritas NetBackup, Appliances, Oracle SL3000)
* Security (certificates, PKI, etc.)
* CA-Autosys: scheduling of batch jobs with Workload Management console WLM
* Monitoring tools (MonitorNow, Nagios, Icinga, CastelRock, CA-Spectrum, CA-SOI, Jaws)
* ITIL Process (Fundamentals)
* ServiceNow (or equivalent)
Additional information:
* On-site in Brussels, with shift-based operations.