Job Summary
We are seeking a highly skilled Field Service Engineer to join our team. The successful candidate will be responsible for supporting customers across the UK and mainland Europe by performing regular maintenance, repair, and refurbishment of laboratory instruments.
Main Responsibilities
* Perform preventative maintenance, repairs, and calibrations on laboratory instruments, as well as the refurbishment of instruments.
* Promote the customer's long-term interests by extending the life of their instruments.
* Effectively communicate with customers before going on site and account team members to troubleshoot, diagnose, provide repair updates, train end-users, and ensure full resolution of all customer needs.