Ph3Overview /h3pAs an expert software engineer, you will provide bexpert-level support /b by handling the most complex and technical software issues at our support department. You will troubleshoot, diagnose, and resolve deep-rooted software problems, working closely with Camco’s software developers to implement fixes and updates. /ph3What You’ll Do /h3pYour primary responsibility (about 80% of your time) will be analyzing software issues and connecting the dots between log data, system behavior, and code. /ph3More Specifically, You Will /h3ulliAnalyze log files and network-related problems. /liliMap your findings to the implemented software. /liliClearly communicate your insights and solutions to both colleagues and customers. /li /ulh3Additional Responsibilities /h3ulliWrite and review code changes to resolve bugs. /liliRoll out patches and updates based on reported issues. /liliServe as the highest escalation point for Tier 2 support, guiding junior engineers through complex problems. /liliCollaborate closely with our Tier 4 project software developers. /liliMaintain a detailed knowledge base of resolved issues and solutions. /li /ulh3Your profile /h3ulliYou hold a Master’s degree in Computer Science or a related ICT field, or a Bachelor’s degree with at least 3 years of relevant experience. /liliYou have solid knowledge of C# or a similar object-oriented language in a multithreaded environment. /liliYou are familiar with IP networking and backend applications in Windows Server environments. /liliExperience with hardware in networked environments, web technologies, C or C++, or Linux is a plus. /liliYou thrive on solving complex challenges and aim for user-friendly, high-quality results. /liliYou are fluent in both Dutch and English. /liliYou are analytical, structured, communicative, and enjoy working in a results-driven environment. /liliYou take ownership, are quality-minded, and value flexibility in your work. /li /ulh3Our offer /h3ulliA challenging and diverse role in a high-tech, innovative company based in Leuven. /liliA passionate team of 25+ support engineers and 2 direct software engineering colleagues who value open communication and teamwork. /liliA permanent contract with a competitive salary package, including a company car, group and health insurance, meal vouchers, eco vouchers, and daily allowances for travel. /liliFlexible working hours and the option to work in a hybrid setup after your initial training period. /liliFree soup and fruit at the office, regular team events, and an easily accessible location with on-site parking. /liliA workplace that encourages initiative, autonomy, and entrepreneurial thinking. /li /ulh3Seniority level /h3ulliMid-Senior level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliEngineering and Information Technology /li /ulh3Industries /h3ulliMaritime Transportation /li /ul /p #J-18808-Ljbffr