Overview
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
This role is a Consult Partner, leading overall client engagement and delivering high quality work alongside senior client stakeholders. You will work in a transaction environment which may be pre or post deal, plan post deal implementation, and support execution. Focus areas include financial impact, utilization and contribution, client impact and leadership.
Responsibilities
* Drive significant financial outcomes through signings and revenue targets
* Ensure sustained growth and profitability, managing margin expectations and backlog growth
* Support the identification, pursuit and conversion of a pipeline of business development opportunities
* Undertake scoping and fee negotiation on engagements, while ensuring profitability and understanding and containing risk
* Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
* Lead C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
* Demonstrate credibility and experience to advise and deliver on complex consulting engagements
* Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references
* Achieve individual and team utilization targets
* Lead the design of complex engagements and oversee delivery to ensure high performance and customer satisfaction
* Lead by example; foster a culture of continuous development and innovation while ensuring commercial focus and value delivery
* Utilize industry and technology expertise to shape and drive the company’s strategic initiatives
* Align with Kyndryl’s strategic vision and contribute to its execution; drive external eminence and innovation
* Proactively develop thought leadership and intellectual capital
Qualifications
* Extensive experience in client engagement and relationship management at the CXO level
* Demonstrable ability to build and commercialize relationships with senior executives
* Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
* Effective financial acumen with experience in driving revenue growth and managing margins
* Experience of managing or supporting high-value business development activities with senior stakeholders
* Deep understanding of industry trends and technology
* Strong personal brand and presence in the industry
* Demonstrated ability to innovate and drive change
Who You Are
You’re good at what you do and possess the required experience to prove it. Equally important is a growth mindset; keen to drive your own personal and professional development. You are customer-focused and prioritize customer success in your work. You are open and inclusive in how you work with others.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about well-being and offers benefits that give you choice and support you and your family through the moments that matter. Our employee learning programs provide access to certifications (e.g., Microsoft, Google, Amazon, Skillsoft). We also offer volunteering and giving opportunities across many organizations. At Kyndryl, we invest in you so that together we will all succeed.
Get Referred
If you know someone who works at Kyndryl, during the application process select “Employee Referral” and enter your contact's Kyndryl email address.
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