Join Medi-Market Group and help transform the health and welness sector !
Who are we?
Since its creation in 2014, Medi-Market has established itself as a key player in the health and wellness sector in Belgium, Luwembourg and Italy.
Our strength :
* An omnichannel solution with over 160 points of sale (parapharmaices, pharmacies and institues) and two webshops.
* A clear mission : to offer everyone access to quality health and well-being expertise at the right price.
* A large family of over 1,700 committed and passionate employees who share the same vision.
To fulfill our mission and support our expansion, we are looking for an Ecommerce Commercial & Operations Manager (M/F/X)
Roles & Responsibilities :
This pivotal role sits at the heart of our digital business and will drive both commercial strategy and operational for our ecommerce platform.
Main duties :
* Commercial Strategy for Workshop
Define and execute the commercial strategy for our ecommerce platform in collaboration with the Buying department. · Drive decisions on web assortment, pricing strategies, promotions, and stock optimization. · Identify growth levers to increase online revenue and profitability. · Monitor market trends and customer behaviors to adapt the offer accordingly.
* Ecommerce Operations Management (RUN)
Oversee the day-to-day operations of the webshop, ensuring uptime, performance, and issue resolution. · Coordinate with IT, logistics, and customer service to resolve operational problems efficiently. · Ensure digital shelf excellence and an optimal onsite customer journey. · Define and improve processes related to ecommerce operations and tools.
* Digital Performance Campaign Management
Form a duo with our Performance Strategist to put in motion the digital commercial plan. · Monitor Ecommerce KPIs (traffic, conversion, basket size, etc.) and identify corrective actions where needed. · Partner with marketing and CRM teams to create synergies between media, content, and commercial activities and ensure an omnichannel approach
Profile :
* Master's Degree in Marketing, Ecommerce or similar field
* Knowledge of English is mandatory
* Minimum 8 years of experience
* Understanding of ecommerce platforms and technologies
* People Management / Stakeholders Management / Communication / Projects Management / Commercial mindset
* Scope : Global
What we offer:
* An open-ended contract with competitive salary conditions (5 extra-legal days, group insurance, hospitalization insurance, luncheon vouchers, access to a wellness app, etc.)
* A modern and pleasant working environment
* Stimulating challenges in a Belgian company undergoing rapid growth and international expansion
* Numerous opportunities to develop your skills and your career
Ready to take up the challenge?
Be part of our adventure and help us make health and well-being accessible to all!