Mission
The Product Delivery Group is an international team inside the customer service organization that is managing, supporting, and executing the planning, verification, deployment and maintenance of the IBA IT infrastructure and medical software products.
Our mission is the software and IT infrastructure support for the IBA proton therapy installed base and installation projects. We care for the full life cycle of our IT and software installations including :
1. Initial deployment and startup
2. Upgrades and updates
3. Software and IT configuration handling
4. Troubleshooting and resolution of issues
5. Monitoring and maintenance
6. IT obsolescence remediation
As a System Administrator in our team, you're working in an international environment together with PT Sites, Service Support teams, Research and Development, Manufacturing and other internal teams. Discussions with external suppliers are also part of the job.
Key responsibilities
7. Build, cable, and initially set up IT racks in factory (in Louvain-la-Neuve)
8. Install, configure, maintain and provide remote support of production on Proton Therapy Sites
9. Analyze system logs and identify potential issues with systems
10. Apply operating system updates and configuration changes
11. Install and configure new hardware and software
12. Develop, deploy and maintain several system administration scripts at customer sites
13. Produce and maintain procedures and documentation
Skills and Qualifications
You have
14. Bachelor in Computer/IT Science or you have an equivalent experience
15. 2-3 years of systems administration experience
16. Good knowledge of Linux operating system
17. Assets for the job: A good knowledge of TCP/IP protocol and applications (switching, routing, firewalling) First experience in automation
18. Excellent communication skills in English, both written and spoken
And you are
19. Service and quality minded
20. Fascinated by new technologies and always willing to update your knowledge
21. A hands-on and proactive person
22. A team player with very good interpersonal skills
23. Able to organize your work autonomously
24. Flexible and ready to work during weekends (between 5-8 weekends per year)
25. Willing to travel up to 10-20% of your time
What we offer
26. An open-ended contract
27. Attractive Benefits: Competitive package including company car, meal vouchers, group insurance, and more.
28. Internal Mobility: Benefit from diverse career development opportunities across departments and projects within a growing, global company.
Recruitment Process
29. First interview – with Luis de la Serna (Recruiter)
30. Second interview – with Fabienne Devillet (Hiring Manager)