For an international player in the field of chemicals, we are currently looking for a customer service representative.Support in the coordination and follow-up across all departments including order input, product availability, delivery, invoicing and documentation handling
• Responsible for timely and accurate processing of sales orders/quotations in SAP
• Accurately and efficiently complete necessary export documents for custom/international purposes
• Responsible for handling returns & complaints and maintaining contact with major stakeholders such as Customers, Sales Managers, Materials Management Coordinators, Logistics Coordinators, Finance Department, CSR's
• Keep the customer informed of the order status (SAP, Power BI)
• Provide support to Sales and Marketing and provide relevant data and reports to Sales andBachelor degree or equivalent by experience
* Preferably a first working experience in an international environment
* Meticulous, accurate in the processing of documents/data
* SAP, MS Office tools e.g. Excel, Teams, PowerBI
* Able to and interested in providing administrative support/customer service
* Good communication skills and able to manage multiple priorities successfully
* Problem-solving team-player with a hands-on mentality and a pro-active mindset
We encourage a healthy lifestyle and offer amenities such as ergonomic work areas and social activities.
Apply now and join our team!