**Your Tasks**:- Advanced Incident management. Monitor production systems, logs and alerts; - Investigate and resolve incidents within SLA; - Impediments and defects resolution; - Handle escalations from L1/L2 support for high-priority or unresolved incidents; - Supporting the integration of different information systems; - Develop and deploy hotfixes or workarounds where applicable; - Problem Management & Root Cause Elimination; - Lead deep-dive investigations into recurring or high-impact issues; - Propose and implement code/configuration fixes or improvements; - Conduct log analysis, memory dumps, and performance profiling; - Provide technical riskassessments and rollback strategies; - Monitor production deployments. Hotfixes, minor and major releases; - Develop scripts,monitoring solutions, and utilities to reduce manual intervention; - Enhance observability and self-healing mechanisms; - Conduct system tuning,stress testing, and bottleneck analysis; - Recommend scaling strategies and infrastructure optimization; - Document permanent fixes, advanced troubleshooting steps, and technical notes; - Information transfer to L2/L1. Updates, new functionalities, known issues and workarounds; - Monitor Jira Dashboards with impediments and defect resolution; - Ensures proper update of tickets; - Mentor L1/L2 teams to increase first-time resolution rate; - Contribute to best practices, standards, and operational guidelines.**Requirements**:- University degree in IT or relevant discipline, combined with minimum 15 years of relevant working experience in IT; - Minimum 7 years of specific expertise in Rest, SOAP, Jenkins, Maven; - Minimum 6 years of specific expertise in Java; - Minimum 5 years of specific expertise in Jira; - Minimum 5 years of specific expertise in Agile; - Minimum 5 years of specific expertise in Git; - Minimum 5 years of specific expertise in Linux; - Minimum 5 years of proven experience with the tasks mentioned above; - Experience in providing 24x7 support for critical servers, Availability, Performance, Monitoring, Incident response, Preparation, Change management and Capacity management; - Experience with SOA webservers; - Experience with Weblogic Server; - Experience with integration tools like Sonar; - Strong knowledgeand proven experience with Angular +2 (preferably 18); - Strong knowledgeand proven experience with PostgreSQL; - Strong knowledgeand proven experience with BPMN; - Strong knowledgeand proven experience with back end suite; - Proficiency withRelational DBMS, Oracle, PostgresSQL; - In depth knowledge of JEE 8 or 7 (at least EJB3, JMS, JPA); - In depth knowledge of automatic testing frameworks (jUnit, TestNG, Protractor); - Very good knowledge ofL3 production support; - Very good knowledge ofinteroperability technology (web services, message-oriented middleware, service oriented bus, event architecture); - Excellent command of the English language.**Benefits**If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference **(136636/09/2025).**As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.