Operational Excellence Manager
We are seeking an experienced Operational Excellence Manager to oversee the delivery of integrated laboratory services at our site in Beerse, Antwerp.
About the Role
* Lead and inspire a team of supervisors, helpdesk, and technical staff on-site.
* Oversee lab service delivery, ensuring top-tier performance, customer satisfaction, and regulatory compliance.
* Collaborate closely with stakeholders to deliver tailored operational support.
* Manage metrics, KPIs, vendor performance, and continuous improvement initiatives.
* Drive a safe, compliant, and efficient workplace culture.
* Utilize SAP and CRM systems for effective asset and operations management.
Requirements
* Bachelor's degree in Engineering, Chemistry, Business, or similar.
* 5+ years' experience in operations management in a regulated lab/pharma environment.
* Strong leadership and team development skills.
* Familiarity with GxP, Health & Safety standards, and SAP or equivalent systems.
* Sharp analytical and communication skills.
* A proactive, quality- and results-driven mindset.
What We Offer
* Permanent contract with full-time hours.
* Competitive salary + benefits.
* A supportive, forward-thinking company culture.
* Room for growth and professional development within a high-impact, international environment.