Are you a polished, dynamic, and adaptable IT support professional ready to work in a user-facing environment?
We’re looking for an L1/L2 Support Consultant to join our team supporting users across two key sites.
Your responsibilities:
Provide L1 and L2 support in a Microsoft environment (Windows, O365, Teams, etc.)
Deliver hands-on support to end users with professionalism and clarity
Work closely with business and IT teams to resolve incidents and support daily operations
Occasionally travel to Mont-Saint-Guibert, but spend 90% of the time on-site at Grand-Bigard
Must-haves:
Trilingual (English, French, Dutch) – this is mandatory
Experience in L1 & L2 IT support roles
Excellent presentation and communication – this is a user-facing role where a neat appearance and confident, respectful demeanor matter
Dynamic, hands-on, resourceful, and able to adapt easily to different environments and users