As Practice Leader - Digital Workplace, you are responsible for the overall leadership, performance and growth of the Digital Workplace pole for the Dutch-speaking market.
You combine people leadership, delivery excellence and commercial mindset, acting as a key interface between teams, clients, account managers and senior management.
People & HR leadership
* Lead, animate and inspire multidisciplinary teams (consultants, business analysts, project managers).
* Conduct performance reviews (EACs) and follow up on individual development plans.
* Ensure continuous skill development and expertise maintenance, particularly on Archibus and related digital workplace solutions (IWMS).
* Foster internal mobility and prioritise internal skill development before external hiring.
Delivery quality & client satisfaction
* Guarantee high-quality project delivery aligned with client expectations.
* Ensure strong alignment between client needs and delivered solutions.
* To be actively involved in project delivery with the teams, leveraging your experience in end-to-end project management.
* Promote best practices, delivery standards and continuous improvement.
Market & client development
* Actively develop the Digital Workplace business alongside Account Managers (and Program Managers when applicable).
* Drive account farming and client portfolio development.
* Support or lead strategic client discussions and roadmap definition.
* Contribute to the creation of client roadmaps aligned with the overall group strategy.
* Strengthen the group's position in the Dutch-speaking Belgian market.
* Strong experience in consulting, digital workplace or enterprise software environments.
* Proven background in people management and team leadership.
* Solid understanding of IWMS / workplace solutions (e.g. Archibus, Planon, Spacewell, ServiceNow, IBM TRIRIGA or similar).
* Experience in project governance, delivery management and financial oversight.
* Strong commercial acumen and client-facing skills.
* Ability to operate in a fast-growing organisation, balancing structure and agility.
* Natural leader with strong communication, decision-making and escalation management skills.
Languages
* Dutch: native or near-native level (mandatory)
* English: professional level
* French is a strong asset
* Senior leadership role with end-to-end responsibility over a strategic practice.
* Competitive full package including company car, representation expenses, meal vouchers, etc.
* Hybrid working model.
* High-impact role with visibility at group level.
* Opportunity to shape and grow a practice in a competitive and evolving market.
* International consulting environment with real decision-making autonomy.