Customer Service Specialist BeNeLux-France
About us
Fleequid is a European digital scale-up specialized in the online sale of used buses via a B2B platform which supports both auction-based and direct transactions.
Our mission is to revolutionize the coach and bus sector by digitizing every step of the buying and selling process, making operations much simpler and more transparent for professional clients.
With an international team of more than 60 people, we foster a culture of collaboration, innovation and accountability.
What you will do
We are looking for a trilingual person (French-Dutch-English), meticulous, autonomous and customer-oriented professional to join the BeNeLux-France team.
You will play a key role in the efficiency of online auctions and the satisfaction of our customers.
This role combines back-office and customer service responsibilities, covering the entire auction sales lifecycle.
Main responsibilities
Supporting the customer in preparing all paperwork and dossier files
Preparation and scheduling of auctions
Monitoring the sales lifecycle (preparation, publication, closing)
Supporting customers (buyers and sellers) during and after the transaction
Managing documentation (invoicing, ownership transfers, export procedures)
Resolving operational issues related to sales and deliveries
Profile we’re looking for
Minimum 5 years of experience in customer service or operations, ideally in a vehicle import/export environment
Strong digital skills, especially with tools like HubSpot/CRM and MS Office; Trello is a plus
Attention to detail, autonomy and reliability
Excellent written and spoken communication skills in French, Dutch and English
Knowledge of other European languages is a plus
What we offer
A dynamic, innovative and fast-growing work environment
A structured onboarding program and continuous on-the-job training
A young, informal and results-oriented team
Compensation based on experience
Real opportunities for career growth
How to apply
Please send your updated CV to yves.delongie@fleequid.com or simply "Easy Apply".