Network Infrastructure Specialist
We are seeking a highly skilled Network Infrastructure Specialist to join our team in Zaventem. As a key member of our IT department, you will be responsible for supporting and building Japanese customers' IT infrastructure and network systems.
About the Role
This is an exciting opportunity for a motivated individual who is passionate about delivering excellent technical support and communication skills. You will work closely with our clients to understand their needs and ensure reliable, secure systems.
Duties and Responsibilities
* Support, maintain, and improve IT and network infrastructure (local/cloud)
* Provide remote and on-site technical support for Hardware, software, and network issues
* Communicate directly with customers and ensure excellent service delivery
* Assist in system deployment, upgrades, and new technology implementation
* Monitor performance, apply security measures, and conduct preventive maintenance
* Document procedures, configurations, and technical updates
* Support Sales and project teams with technical insights when needed
Requirements
To succeed in this role, you will need:
* Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
* Around 3 years of experience in IT system administration or support (entry-level applicants also considered)
* Good understanding of Windows, Linux, Active Directory, and basic network concepts
* Experience with PC setup, software installation, and basic troubleshooting
* Experience with routers/switches (e.g., Cisco) is a plus
* Experience with Firewalls (e.g., FortiGate, Palo Alto) is a plus
* Cloud experience (AWS, Azure) is a plus
* Familiarity with server racks, cabling, and power setup is an advantage
* Proficient in English and Japanese
* Strong communication skills and willingness to learn
* Able to visit customer sites when needed
* Reside in Belgium
* Valid driver's license
* Available for on-call and weekend support