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Internship - customer service representative

Waterloo
Stage
Eastern Networks-IT SPC
Publiée le 27 mai
Description de l'offre

We are hiring | Internship - Customer Service Representative Waterloo, Belgium — Drève Richelle 161P Want to learn fast, work alongside talented people, and gain real exposure to international fintech operations? This is that internship. We are a global leader in financial messaging and compliance solutions, trusted by financial institutions across 50 countries. We are welcoming an intern into our Customer Services team in Waterloo offices for a motivated student ready to take on real responsibilities within a people-first, high-energy environment. You will: → Handle client requests and ensure diligent follow-up → Manage customer data and cases in our CRM → Coordinate with our international support and finance teams → Contribute to order processing and day-to-day client operations You are: → Enrolled in a Bachelor's or Master's programme in Business, Communication, or equivalent → Fluent in English, written and spoken - this is essential → French or any additional language is a genuine asset in our multicultural environment → Organised, curious, and service-minded What You'll Gain: → Real experience inside a growing fintech company — not theory, but live business in action → Broad exposure to business, finance, and technology all at once → Responsibility from day one, in a fast-learning environment where your contribution truly counts → Close mentorship and honest guidance to support your professional growth → Daily collaboration with colleagues and clients across Europe, the Middle East, Africa and beyond → Full immersion in a modern, ambitious team culture where ideas are welcomed at every level → A potential long-term opportunity - for the right person, this internship can be the start of something bigger We are welcoming an intern into our Customer Services team in our Waterloo officesfor a motivated student ready to take on real responsibilities within a people-first, high-energy environment. What You'll Gain: → Real experience inside a growing fintech company — not theory, but live business in action → Broad exposure to business, finance, and technology all at once → Responsibility from day one, in a fast-learning environment where your contribution truly counts → Close mentorship and honest guidance to support your professional growth → Daily collaboration with colleagues and clients across Europe, the Middle East, Africa and beyond → Full immersion in a modern, ambitious team culture where ideas are welcomed at every level → A potential long-term opportunity - for the right person, this internship can be the start of something bigger Eastnets is a leading player in the B2B fintech industry. We are a global provider of compliance and payment solutions for the financial services sector, our experience and expertise help ensure trust at 800 financial institutions across the world, including 11 of the top 50 banks. For more than 35 years, we’ve worked to keep the world safe and secure from financial crime. We do it by helping our partners manage risk through Sanction Screening, Transaction Monitoring, analysis, and reporting, plus market-leading consultancy and customer support.

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