Our client is looking for a Business Analyst who supports discovery and design activities with business and technical stakeholders to ensure that proposed solutions address customer and employee needs, align with strategic objectives, and strengthen operational efficiency and control.
Responsibilities:
Analyse and review front processes by shadowing operational teams and applying lean methodologies to identify inefficiencies and improvement opportunities.
Identify, assess, and prioritise use cases where technology-driven solutions (automation, workflow tools, analytics, etc.) can enhance client and employee experience.
Secure alignment and buy-in from management and frontline stakeholders on proposed improvements and solution direction.
Define clear project plans and delivery steps to address process frictions from discovery to execution.
Coordinate collaboration across multiple teams to ensure smooth, agile-aligned implementation of initiatives.
Configure and optimise workflow processes to support streamlined case handling and operational efficiency.
Profile
Minimum 5 years of experience as a Business Analyst is required
Investment domain experience is mandatory
Private Banking experience is a plus
Language skills: 2 of the 3 languages (Eng,FR,NL)
Skilled in project and process work
Excellent communication and stakeholder management skills
Strong collaboration and teamwork skills
Solid understanding of investment banking processes
Ability to develop and adapt business processes
Comfortable working with Agile methodologies
Analytical mindset with attention to detail