As a skilled technical professional, you will play a key role in delivering exceptional customer service and support. Your expertise in IT infrastructure and software applications will enable you to resolve complex issues efficiently.
The successful candidate will possess strong analytical and problem-solving skills, with the ability to work effectively under pressure. Experience with Microsoft Office 365, Windows OS, DOS and VBS is highly desirable.
* Solve complex problems for which an expertise is required;
* Help resolve escalated support requests;
* Deploy patches on all machines (excluding servers) in collaboration with clients;