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ITS Group Benelux is looking for a Senior Business Analyst to work within the Aviation Network Operations domain, covering both air and ground logistics flows. The role involves eliciting, analyzing, and formalizing complex business requirements, and translating them into IT solutions aligned with operational and regulatory constraints of the aviation industry. The consultant will operate in a demanding environment, interacting with business, technical teams, and external partners, with a strong focus on quality, documentation, and delivery.
As part of this role, your mission will be to:
1. Elicit, analyze, document, and validate business requirements
2. Translate business needs into functional requirements for IT teams
3. Analyze existing systems and processes to identify improvement opportunities
4. Contribute to solution design (functional architecture, workflows, interfaces)
5. Ensure alignment between business needs and technical solutions
6. Facilitate communication between stakeholders, IT teams, and vendors
7. Support project delivery (scope, timeline, budget)
8. Monitor industry standards, regulations, and innovations in aviation
You will be involved in the following activities:
9. Produce deliverables: BRD, FRD, use cases, functional documentation
10. Model business processes and data
11. Define business rules and service specifications
12. Lead workshops with stakeholders
13. Support technical teams during development phases
14. Review and validate proposed solutions
15. Participate in all phases of the Software Development Life Cycle (SDLC)
16. Work within Agile and/or Waterfall environments
17. Contribute to continuous improvement of systems and processes
You have the following skills:
Technical & Methodological
18. Strong knowledge of structured analysis techniques (SA/SD, Information Engineering or equivalent)
19. Expertise in modeling (processes, data, business rules, use cases)
20. Solid understanding of Domain Driven Design (DDD – strategic design)
21. Knowledge of enterprise architecture frameworks (e.g., TOGAF)
22. Familiarity with aviation standards (e.g., ARINC)
23. Experience with Agile and Waterfall methodologies
24. Good understanding of the SDLC and related tools
Domain Expertise
25. Strong understanding of aviation operations and logistics (air & ground)
26. Experience with aviation IT systems (flight operations, maintenance, crew scheduling, cargo systems, etc.)
Soft Skills
27. Excellent analytical and problem-solving skills
28. Strong communication skills (business & technical)
29. Attention to detail and high-quality documentation skills
30. Ability to manage multiple priorities in a fast-paced environment
Education & Languages
31. Bachelor’s degree in IT, Computer Science, Business, or related field
32. Minimum 5 years of experience as a Business Analyst
33. Fluent English (written and spoken), Dutch is a plus
Nice to Have
34. Certification such as CBAP
Votre profil
35. You have at least 5 years of professional experiences in IT
36. If you are at least fluent in FR/ENG or NL/ENG it’s best
37. You’re eager to learn, motivated and curious
38. Let’s have a chat !
Advantages
39. Hospitalization insurance (partner/children incl.)
40. Group insurance
41. Dental insurance (partner/children included)
42. 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
43. 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
44. Representation fee net per month.
45. Internet fee of € 40 per month.
46. Company car with national fuel card OR Public transport reimbursed OR mobility package.
47. Daily fee of 5.50€ net /day provided.
48. Subscription GSM unlimited calls for Belgium (ITS subscription)
49. Training plan (e-learning - certification at ITS charge)
Extra advantages:
50. Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
51. Regular follow-up (every 3 to 6months depending on your needs/will)
52. Regular teambuilding to meet-up and have fun (every 3 months more or less)
53. Flexibility and trust
54. Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
55. Co-optation system because sharing is caring!
Processus de recrutement
56. 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
57. Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
58. Package proposal so we all agree beforehand.
59. Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!