IT Support EngineerAre you a hands-on IT Support Engineer looking for an opportunity to develop and continuously learn? Do you have a team spirit mindset and are you trustworthy? Thene and strengthen our team!
This role requires a full-time on-site presence in our beautiful sustainable offices in Tour & Taxis.
Your impact
As an Infrastructure Technical Support Engineer, you are mainly supporting our users at our Brussels and Leuven offices. You will be responsible for:
1. Second line IT support
2. Smartphone support (support + organize replacement programs)
3. Replacing laptops
4. Carrying out simple hardware repairs/replacement
5. Process support requests
6. Review support processes and automate where possible
7. Provide support for Microsoft Team Live Events
Your profile & background
You are our ideal candidate if you:
8. Have a degree related to ICT administration and 0-3 years of working experience or an equivalent through couple of years of experience.
9. Have knowledge of iOS and Android platforms.
10. Are customer friendly, stress resistant, eager to learn, pragmatic and can work both in teams as well as independently.
11. Are Microsoft Certified, most preferred on Windows 11 (MD100, Microsoft 365 certified), networking essentials or planning to get certification within next months and has an ITIL Foundation Certification or planning to get within short term.
12. Have a Belgian driver's license B and are willing to work on different Accenture locations when needed.
13. You speak and write fluently in English and have goodmands of Dutch or French (ideally both)
14. You are flexible, team player, proactive, and eager to get your MS certificate
15. Don't mind speaking in front of a small audience (5-10 people).
16. Are willing to support infrastructure upgrades after office hours.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders,munities, and each believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.
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Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, morepetitive, and more creative, which helps us better serve our clients and ourmunities. Job ID 13439653