* Handle customer inquiries via phone and email with professionalism and accuracy.
* Manage order entry, processing, and follow‑up in internal systems.
* Coordinate with logistics, sales, and supply chain teams to ensure timely deliveries.
* Monitor customer accounts and identify improvement opportunities proactively.
* Prepare documentation and support administrative follow‑up for client activities.
* Strong communicator with experience in customer service or order processing.
* Able to multitask accurately in a fast‑paced work environment.
* Proactive and solution‑oriented mindset.
* Comfortable working with ERP/CRM systems and structured workflows.
* Fluent in English; additional languages are a plus.
* A 6‑month temporary contract within an international organisation.
* Competitive salary package with additional benefits.
* Opportunities to gain valuable experience in an international context.
* Supportive colleagues in a dynamic and open team environment.
* A meaningful role with direct impact on customer satisfaction.