The world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. By fostering a deeply and personal relationship with our clients, we want to improve the lives of people and organizations.
Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 17 000 employees and an annual revenue of more than 3.8 billion euros, in 2025.
The best of ICT with a human touch.
Why Join Axians European Institutions' Team?
Multicultural Environment 🌍: You will work alongside professionals from all over the world, fostering a diverse and enriching workplace.
Diverse Projects 📝: Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.
Skill Development 🚀: Work in a knowledge-driven environment where you'll continually develop both technical and professional skills through exposure to complex projects.
Long-term Opportunities 🏆: Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale.
Contributing to European Initiatives 🏛️: Make a meaningful impact on regional and global challenges.
We are seeking a Junior Application Support Agent to temporarily join our team in Brussels. The duration is 3 months with possible extension, starting as soon as possible.
Description of tasks:
* Receive and log requests/ incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions.
* Keep end-user informed on request status and progress.
* Participate to meetings with the Commission staff (coaching, training activities)
* Improving documentation/manual for training/shared knowledge.
Knowledge and skills:
* Higher education or equivalent overall experience.
* European level C1 in English is mandatory.
* Have good analytical skills and quickly understand process.
* Be solution oriented as well proactive and reactive to any problem.
* High communication skills and ensure customer satisfaction.
* Ability to work in an international/multicultural environment.
* Strong team player with excellent relationship skills.
* You are stress resistant and are able to impart knowledge at various levels.
Miscellaneous:
* Any other language is an asset.
* A first successful experience in user support.
* ITIL Foundation Certified.
Other requirements:
* EU Citizenship.
* Resident or available to relocate to Belgium.
Ready to embark on an exciting journey with us?
Apply now to join a vibrant team contributing to technological advancements in European Institutions.