Business Analyst
Location: Antwerp, Hybrid
Languages: Dutch & English
Role Overview
An organization within the insurance sector is seeking an experienced Business Analyst to support strategic initiatives within an XRM/relationship management team. You will work closely with product owners, stakeholders, and development teams to analyze business needs, translate requirements, and contribute to a high-impact delivery roadmap.
Key Responsibilities
* Analyze business needs through workshops, interviews, and data collection.
* Translate requirements into clear user stories and functional specifications.
* Support business case development, impact assessments, and roadmap planning.
* Collaborate with development teams to design and deliver solutions.
* Track implementation progress and evaluate outcomes.
* Act as a liaison between business teams and the transformation office.
Profile & Skills
* Bachelor’s or Master’s degree in Business, IT, Economics, or related field.
* Strong analytical and problem-solving abilities.
* Excellent communication skills (Dutch & English).
* Proactive, collaborative, and stakeholder-focused.
* Knowledge of insurance processes is essential.
Required Experience
* 3–5 years of experience in insurance business analysis and process optimization.
* 5+ years of experience in the insurance industry.
* Experience with process modeling, business feature mapping, and user story writing.
* Strong stakeholder management experience using analysis tools & techniques.