Job title :Content Designer- SEO & UX SpecialistJob type : CDI Contracts / FreelancersLocation: BrusselsWork Regime: HybridKeywords: UX/UI/Miro/Figma/CRM/Digital marketing/Sector: our client is a is a prominent telecommunications company known for its extensive network infrastructure and comprehensive range of services. It provides innovative solutions in internet, mobile, and television communications, catering to both residential and business customersPosition Overview: The objectives of this is to focus on redesigning transactional communications to improve clarity, customer orientation, and digital efficiencyWhat you'll do: Simplifying template structuresEnhancing digital communication UXCopywriting and layout improvementsStreamlining activation processesCustomer Journey & Experience squadsProcess owners and content stakeholdersBranding and design teamsCustomer feedback and survey teamsImprove communication tone, structure, and calls-to-actionAlign messaging with Proximus brand values and digital strategyConduct customer surveys and analyze feedbackImplement and monitor communication improvements across all channelsWhat you bring:Strong copywriting and communication design skillsKnowledge of CRM, digital marketing, and one-to-one communicationFamiliarity with design tools (Figma, Miro, etc.) is a plusUnderstanding of digital inclusion and accessibility standardsStrong customer/user orientationProject ownership mindsetExcellent collaboration and cross-functional teamworkOrganized, detail-oriented, and proactiveNative-level French (written and spoken)Good command of English (B2 level or higher)Bachelor’s or Master’s degree in (e-)Marketing, Digital Communication, or related fieldMinimum 5 years of experience in digital communication, e-marketing, or copywritingA little about us: Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.in 1998, headquartered in Atlanta (Duluth), Georgia.over 50,000 professionals worldwide, with annual revenue approaching $3.0B.strategic technology and business transformation solutions globally.through global delivery centers across North America, Asia, and Europe.services for data center migration and workload development for cloud service providers.Awardee of prestigious recognitions including:Choice Awards - Best Companies to Work for Women & Millennials, 2024America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 20233 SBU Leadership in Business AwardsInternational Business Awards, Denials Remediation Healthcare Technology Solutions, 2023